Home care is unusual in that no other field has a demand outlook this clear.
Ministry projections put the growth in home-visit demand among people aged 75 and over at 43% between 2020 and 2040, rising to 62% for those aged 85 and over. Home-care patient counts are expected to increase across most regions, with 237 secondary medical areas reaching their peak after 2040. Deaths continue rising until 2040, peaking at roughly 1.7 million a year.
When the demand forecast is this legible, the business question is not whether patients will come. It is whether the supply side can hold up against demand that keeps climbing. And the FY2026 fee revision placed exactly that — the quality of delivery capacity — at the centre of its evaluation.
1. Macro picture: demand is certain, supply is thin
The Japan Medical Association Research Institute's "Third Survey of Home-Care Capacity in Clinics" (2025) shows what the supply side actually looks like. Of 1,403 responding facilities, 1,183 were delivering home care.
For March 2025, each facility averaged 23.6 home-care patients and 58.3 visits. The physician counts are what stand out.
| Category | Physicians per facility (average) |
|---|---|
| All facilities | 1.9 |
| Enhanced-function (standalone) | 5.8 |
| Enhanced-function (collaborative) | 3.1 |
| Conventional | 1.3 |
| No support-clinic filing | 1.1 |
Most home care runs on one or two physicians. The gap between 5.8 at standalone enhanced-function clinics and 1.3 at conventional ones directly determines whether 24-hour coverage and severe-case management are feasible at all.
73.4% had filed as home-care support clinics. Roughly 65% of patients are aged 85 or over.
The problems cited are about capacity, not patients
The main problems reported in the survey were not about demand.
- Physician ageing: 44.1%
- Securing 24-hour coverage: 35.2%
- Recruiting physicians: 34.1%
All three are people problems. Home care carries a duty to respond 24/7, shouldered by a small number of physicians. Demand can grow all it likes; supply will not follow while that constraint holds. Home-care management is therefore not about attracting patients but about designing capacity you can sustain — and that is what separates it decisively from other specialties.
On end-of-life care, 52.0% deliver it "as far as feasible" and 37.7% "actively." 61.3% engage in advance care planning (14.4% actively, 46.9% as far as feasible).
FY2026: the line from volume to quality
Against this structure, the FY2026 revision set a clear direction.
The largest change: the twice-monthly tiers of the home-care and facility-residence management fees now require a severe-patient share of 20% or more. Accumulating visits alone no longer earns the twice-monthly management fee.
At the same time, a home-care capacity add-on was created. Restructuring the former palliative-care capacity add-on, it evaluates overall delivery capacity — severe cases, end-of-life care, and pediatric home care — reportedly rising from 400 to 800 points for a single-building patient count of one (confirm against primary sources). But it applies only to enhanced-function support clinics meeting emergency house-call and end-of-life volume requirements.
In other words, the revision translated the gap in that physician-count table directly into a gap in points. More for those who have built the capacity; a wall of requirements for those who have not.
Details are in "Home Care and the FY2026 Fee Revision."
2. What new practices look like
First, the start-up investment is lighter than outpatient. A home-care-only practice needs no consultation rooms, waiting area, or large diagnostic equipment — only office functions, transport, portable devices, and information systems. Floor space is small. That lower barrier to entry is part of why home-care-only practices have grown in number.
Second, the break-even is legible as patients × visit frequency. Because revenue is stock-like, anchored on the management fee, it is less exposed to daily footfall variation than outpatient care, which makes business planning easier. The flip side is that a change in the management fee's billing requirements hits revenue directly — and the new severe-patient share requirement is exactly that case.
Third, how to structure 24-hour coverage in the early years is the central question. Starting solo means every on-call falls to you. Unless you decide at the outset whether to join a collaborative enhanced-function arrangement or deepen ties with a home-visit nursing agency, capacity reaches its limit before anything else does. That is why securing 24-hour coverage ranks second among reported problems: the issue never goes away after opening.
Fourth, information systems must be designed mobile-first. A large share of working hours goes to travel and on-site recording. Batching entry back at the office simply becomes overtime. Whether records can be completed on a tablet or phone from day one changes your working hours years later.
3. The revenue structure specific to home care
Home-care revenue is easiest to read as three layers: management fees (stock), visit fees (flow), and volume-based add-ons (payment for capacity).
Management fees (stock)
The core. They accrue monthly per patient, with points varying by visit-frequency tier, single-building patient count, and severity. The more patients accumulate, the more stable it becomes — the reason home-care business plans are legible.
Conversely, when a requirement enters the billing tier itself, as it did this year, the revenue structure moves all at once.
Visit and house-call fees (flow)
These accrue on delivery. Because points vary by single-building patient count, facility visits and private-home visits have structurally different economics. Emergency house calls also feed the volume requirements for add-ons.
Volume-based add-ons (payment for capacity)
The home-care capacity add-on, end-of-life items, 24-hour coverage — these depend on whether the aggregate of your daily records meets the requirement. This is home care's distinctive feature: eligibility turns not on whether you delivered good care but on whether a record of it exists.
The facility / private-home mix
Because points vary by how many patients you see in the same building, a facility-centred practice and a home-centred one have entirely different economics. This revision relaxed patient counting (patients billed at the multi-patient-per-building rate and monthly-visit patients count as 0.5, capped at 70), which changes the per-physician patient count for practices carrying facility patients.
4. Multidisciplinary coordination as a billing requirement
What most distinguishes home care from other specialties is that coordination is a billing requirement, not goodwill.
Home-visit nursing agencies, pharmacies, care managers, home rehabilitation, assistive equipment suppliers, and families. The number of people supporting a single home-care patient is incomparable to outpatient care — and each sits in a different organisation, on a different system.
FY2026 pushed further toward paying for that coordination. A home-visit nursing information-coordination add-on was created on the nursing side, rewarding planned management conducted while reviewing information recorded by multiple professions via ICT. Physicians have parallel coordination items, and a simultaneous physician-pharmacist home guidance fee was created for joint visits.
On top of that, the long-term care information infrastructure entered operation in April 2026, and the electronic health record sharing service is heading for national rollout. Home care is the field where the national coordination infrastructure bites first.
For the practicalities, see "Connecting with Visiting Nurses, Pharmacies, and Care Managers" and "What Is Long-Term Care DX?."
5. What this means for management
In one line: home care is not a business of chasing demand but of sustaining capacity and continuously evidencing it.
- Do not worry about demand; worry about capacity. Home-visit demand grows 43–62% toward 2040. The constraint is always on the supply side.
- The severe-patient share is now a monthly metric. It is not something to discover in a year-end tally. February, May, August, and November are the institutional checkpoints.
- Add-ons are decided by records kept, not work done. Emergency house calls, end-of-life care, decision-making support, information sharing — each record is the basis for filing.
- A solo-physician structure does not scale. The gap between 5.8 physicians at standalone enhanced-function clinics and 1.3 at conventional ones is now a gap in billable add-ons. The choices are to collaborate, to hire, or to pick a smaller scale deliberately.
- Reducing the recording burden is what makes capacity sustainable. In a field where physician ageing is the top-cited problem, a structure that consumes time in paperwork cannot be left alone.
6. How an AI-native chart helps — feature by feature
Home care's problem reduces to one thing: respond to ever-growing documentation requirements, with few people, while moving. Here is how Pottech's AI chart supports that, feature by feature.
Feature 1: Mobile and offline — finish the record on site
Tablets and smartphones keep recording available even where connectivity is unreliable.
Home-care records suffer a structural shortage of places and moments to write them. Between visits, at a doorstep, in the car. Batching entry at the office becomes overtime, and accuracy falls with memory.
This revision added still more records to keep: decision-making support for severe dementia patients, information sharing with partner organisations, emergency house calls — each is the basis for billing and filing. Whether it can be captured on the spot determines whether it can be billed.
Feature 2: AI voice input and SOAP generation — turn travel time into recording time
The AI generates SOAP-format notes automatically from the consultation.
Home care always has travel between visits. Converting that into recording time bears directly on total daily hours. When dictation is structured into SOAP, the entry work waiting back at the office disappears.
In a field where physician ageing ranks as the top problem, not presuming keyboard entry is no small thing.
Feature 3: Management dashboard — keep the severe-patient share and volume requirements visible
Visit volume, revenue per patient, and monthly trends are aggregated and visualized automatically.
The 20% severe-patient share is precisely the kind of metric that must not first appear at month-end. The number of patients billed twice monthly, and how many of those are severe or subject to the comprehensive support add-on — both live in the chart.
The same holds for emergency house-call and end-of-life counts behind the capacity add-on. Meeting the requirement is simply the sum of daily records. Seeing a shortfall coming is the strongest defence available under this revision.
Feature 4: Document generation — build plans, instructions, and reports from the record
The AI drafts clinical documents from patient data, and registered templates preserve your own formats.
Home care carries a heavy documentation load. Home-care plans, home-visit nursing instructions, referral letters, in-home care management guidance reports — all recur monthly, and most of their content is already in the chart.
How much you can cut the work of rewriting the same information into a different form sets the ceiling on how many patients a small team can carry. See "AI Auto-Generation of Visit Plans and Instructions."
Feature 5: Billing and claims — stop home care's branching errors
The automatic billing engine checks bundling, mutual exclusions, and frequency limits.
Home-care billing branches heavily, and shifts per patient and per month: home-care versus facility-residence management fee, point variation by single-building patient count, monthly versus twice-monthly tiers. This revision added the mutual exclusion between the home-visit nursing coordination add-on and the home-patient coordination guidance and home-care information-coordination add-ons.
The more items rest on memory, the more missed billing and audit deductions rise together. See "Preventing Omissions in Billing the Home-Care Management Fee."
Feature 6: Integration and APIs — connect to both colleagues and national infrastructure
An OAuth2 gateway, MCP server, and HAPI FHIR support integration with external systems.
Home care's partners sit in other organisations, on other systems — nursing agencies, pharmacies, care managers. From 2026, the long-term care information infrastructure and the electronic health record sharing service join them.
Now that ICT coordination has become a billable activity, lowering its cost directly widens the range of add-ons available.
Feature 7: Scheduling and routing — treat travel itself as a design problem
Visit schedules, routes, and accompanying staff are managed in one place.
Home-care productivity is set not only by consultation time but by travel. How many visits fit in a day depends on patient distribution and route construction. When an urgent house call lands, how do you rebuild the rest of the day? How do on-call rotas reconcile with scheduled visits?
See "Centralizing Visit Scheduling, Routing, and Accompaniment Management."
Sources (principal)
- Japan Medical Association Research Institute, "Third Survey of Home-Care Capacity in Clinics (2025)" https://www.jmari.med.or.jp/result/working/post-5055/
- MHLW, "Toward building integrated home care and long-term care systems" https://zaitakupf.mhlw.go.jp/
- MHLW, "On the FY2026 (Reiwa 8) Fee Revision" https://www.mhlw.go.jp/stf/newpage_67729.html
- Kyoto Medical Practitioners Association, "On filing the home-care management fee under the FY2026 revision" https://healthnet.jp/informations/informations-53792/
- Mediva, "FY2026 fee revision (3): home care and home-visit nursing enter an era judged on quality and efficiency" https://mediva.co.jp/report/revision/19198/
- GemMed, "FY2026 fee revision notifications corrected; relaxation of home-care standards reflected in facility standard circulars" https://gemmed.ghc-j.com/?p=74354